Privacy Policy

USER INFORMATION

Who is responsible for the processing of your personal data?

WAKE UP PLATFORM, S.L., is RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

What do we process your personal data for?

To maintain a business relationship with the User. The operations foreseen to carry out the treatment are:

  • Sending commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the RESPONSIBLE and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Conduct statistical studies.
  • Manage inquiries, process orders, requests or any type of request that is made by the user through any of the forms of contact that are made available.
  • Management of wakeupplatform activities.
  • To send the online newsletter about news, offers and promotions in our activity.

Apart from the above reasons:

  • To be able to ship orders that are processed correctly.
  • Formalize the contract of sale of goods or services sold on the WEB.
  • Inform the customer of the status of the order and any incidents that may occur.
  • Issue and send invoice or receipt of the purchase made by telematic means.
  • Access to the order history for consultation, downloading of documents.
  • Enable WEB systems to recognize the customer to expedite new purchases.
  • Maintain communication when updating prices or contracting terms.

Why may we process your personal data?

Because the processing is legitimized by Article 6 of the GDPR as follows:

With the consent of the USER: sending of commercial communications and newsletter.

For the legitimate interest of the RESPONSIBLE: to carry out market research, statistical analysis, etc. and to process orders, requests, etc. at the request of the USER.

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymization of the data or the total destruction of the data.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processor contracts required by the privacy regulations in force.

What are your rights?

The rights of the USER are:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.

The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.

Contact information to exercise your rights:

Postal address: WAKE UP PLATFORM, S.L.; C/ DOCTOR ESQUERDO, Nº 105

28007

Madrid

Email: [email protected]

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to these.

The RESPONSIBLE expressly informs and guarantees users that their personal data will not be disclosed under any circumstances to third parties, and that whenever any type of transfer of personal data is carried out, the express, informed and unequivocal consent of the Users will be requested beforehand. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. If all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE warrants that it has implemented appropriate technical and organizational policies to implement the security measures set forth in the GDPR in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them.

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